West Music FAQ & Shopper Discussion

List of West Music's social media pages?

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Answered on Apr 18, 2018 Posted in West Music1 answer — Last reply 13 hours ago

Does West Music offer a mobile app for iPhone, iPad, or Android?

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Answered on Apr 18, 2018 Posted in West Music1 answer — Last reply 13 hours ago

Does West Music accept Google Pay?

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Answered on Apr 11, 2018 Posted in West Music1 answer — Last reply 1 week ago

Can I use Apple Pay at West Music?

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Answered on Apr 11, 2018 Posted in West Music1 answer — Last reply 1 week ago

Does West Music take PayPal for payment?

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Answered on Apr 11, 2018 Posted in West Music1 answer — Last reply 1 week ago

Does West Music have a money-back guarantee?

Yes, West Music has a money-back guarantee so that you can get a refund if you're unsatisfied with your purchase. Learn more about it here. Also visit their homepage to learn more about West Music.
Answered on Apr 6, 2018 Posted in West Music2 answers — Last reply 1 week ago

Does West Music offer discounts to military families and veterans?

You can check this page for more information about West Music's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special...
Answered on Jun 23, 2017 Posted in West Music1 answer — Last reply 11 months ago

Does West Music offer free returns? What's their exchange policy?

Yes, West Music does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit West Music's page here.
Answered on Jun 23, 2017 Posted in West Music1 answer — Last reply 11 months ago

Does West Music offer free shipping?

Unfortunately, West Music does not offer free shipping as a matter of store policy. They may offer discounted shipping promotions from time to time, but they do not have an ongoing free delivery policy. Check out more information on West Music's shipping policies on their customer service page. If y...
Answered on Jun 23, 2017 Posted in West Music1 answer — Last reply 11 months ago

Does West Music provide repair and tuneup services?

Having the Midwest's largest and most experienced repair team, West Music’s professional technicians provide superior repair work at affordable rates. They have 5 repair locations throughout Eastern Iowa and Western Illinois. If you are having problems with your instrument, you can visit their...
Rachel Anderson answered this on Nov 30, 2012 Posted in West Music1 answer — Last reply 70 months ago

Does West Music offer gear and instrument rentals?

West Music currently rents band instruments and leases orchestra instruments to customers who attend a school in their local service area. If you have questions, please contact Mr. Dan Jacobi by email djacobi@westmusic.com. You can also call them at (800)373-2000 x1313. Visit their website to get mo...
Pen Levine answered this on Nov 30, 2012 Posted in West Music1 answer — Last reply 70 months ago

Does West Music provide music instruction / lessons?

West Music Conservatory offers quality, individualized music instruction on most instruments and voice. They provide private instruction with over 140 specialized and highly qualified teachers, each having extensive education and experience. Adaptive Lessons are offered for students with special lea...
Roland Wells answered this on Nov 30, 2012 Posted in West Music1 answer — Last reply 70 months ago

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Answered on Apr 19, 2018 Posted in Drumistic1 answer — Last reply 1 hour ago

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